Shipping policy
Effective Date: March 27, 2026
At Man Gloss, we are committed to delivering your favorite brewed coffee products safely and efficiently.
Order Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or public holidays
- You will receive a confirmation email once your order is placed
Shipping Time
- Estimated delivery time: 5–10 business days
- Delivery times may vary depending on your location
- Unexpected delays may occur due to external factors beyond our control
Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout
- Any ongoing promotions such as free shipping will be clearly mentioned on the website
Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- You can use this tracking number to monitor your shipment status
Incorrect Address
- Please ensure that your shipping details are accurate
- We are not responsible for orders delivered to incorrect addresses provided by the customer
Lost or Delayed Shipments
- If your order is significantly delayed or appears lost, please contact us
- We will work with the shipping partner to resolve the issue as quickly as possible
Damaged Packages
If your package arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos of the product and packaging
We will review the issue and offer a replacement or refund if applicable
Contact Us
For any shipping-related inquiries:
📧 Email: hello@mangloss.com